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A close up of a chess match.

The Challenge

Ranked second in Michigan, Priority Health competes directly against Blue Cross Blue Shield as well as other behemoths like Aetna, Humana and UnitedHealthcare. Each national competitor has broad awareness steeped in well-cultivated brand equity and even deeper pockets. Priority Health was finding it challenging to go head-to-head with the market leader.



The Insight

They hired BVK to find a way to break through and drive positive business results. We identified an escalating imperative of demand generation coupled with a strong brand foundation. The goal was to develop the soul of the brand and create an emotional connection with their current, potential and win-back members. Our shorthand for this strategic platform is Demand + Brand, and the duo’s impact exceeded expectations.

MyPriority (Individual/Family Plans not associated with employers)

+35 %

year-over-year in completed quotes

+23 %

member enrollment year-over-year


Medicare (Medicare Advantage Plans)

+91 %

member enrollment year-over-year

+269 %

paid quote activity year-over-year

+545 %

enrollments through paid efforts


Commercial Small Group

+53 %

leads year-over-year

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